When we talk about “Darvas International Pty Ltd,” “we,” “our,” or “us” in this policy, we are referring to Darvas International Pty Ltd., the company which provides the Services. When we talk about the “Services” in this policy, we are referring to our online community, Darvas software, marketing, website hosting and events.
Information we Collect and how we use it
Content and information submitted by users to the Services is referred to in this policy as “Personal Data.”. Where Darvas International Pty Ltd collects or processes Personal Data, it does so on behalf of the Customer in order to deliver services, or to keep the customer aware of services they have either expressed an explicit interest in or are directly related to services they are explicitly interested in.
If you subscribe to our software, engage in our online community, download our products or subscribe to marketing updates, you are a “customer” or “user,” as described in the User Terms of Service.
Darvas International Pty Ltd may access and use the Personal Information you have provided us as reasonably necessary and in accordance with your instructions to (a) provide, maintain and improve the Services; (b) as required by law or as permitted by your right to access.
Account Creation & Contact Information
Users may provide information such as a name, email address, phone number, post code address, and password to create an account.
How we use it
We may send you Service and administrative emails and messages. We may also contact you to inform you about changes in our Services, our Service offerings, and important Service-related notices, such as security and fraud notices. If you contact us with a problem or question, we will use your information to respond. We often need to contact you for invoicing, account management and similar reasons. These emails and messages are considered part of the Services, processed as a fulfillment of our contract with you or as our own legal requirement, and you may not opt-out of them.
In addition, we sometimes send emails about new software updates or other news about Darvas International Pty Ltd, and we may also use your contact information for our own marketing or advertising purposes. These messages are processed with your explicit consent, or where we believe that both you and Darvas International Pty Ltd have a legitimate interest in receiving such information. You can opt out of these at any time.
We hold this data for as long as you have an active account on www.darvas.com.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Biographical and Social Media Information
Users may provide additional information as part of their account creation process, such as a professional summary or social media links.
How we use it
Personal Information which is considered publicly available – such as professional biographies and social media profiles –is provided and displayed with your explicit consent and may be removed and hidden at any time.
We hold this data for as long as you provide it and have an active account with Darvas International Pty Ltd.
Billing and Other Information
For Customers that purchase our software subscription or any of our other products, our corporate affiliates and our third-party payment processors may collect and store billing address and credit card information on our behalf.
How we use it
Our corporate affiliate data processors use account and contact data on our behalf to administer accounts and keep track of billing and payments, both in order to fulfil our contract with you and to fulfil our own legal requirements.
We hold this data for 7 years, as part of our legal obligation to retain financial records.
Services Usage Information
This is information about how you are accessing and using the Services, which may include analytics through services such as Google Analytics.
How we use it
To understand and improve our Services. We carry out research and analyze trends to better understand how users are using the Services and improve them, as part of our Legitimate Interest in improving the service we offer you. If you contact us with a problem or question, we will use your information to respond in order to fulfil our contract with you. We will also use this data to help us in investigating and preventing security breaches from happening. We work hard to keep the Services secure and to prevent abuse and fraud.
We hold this data indefinitely, in order to assess and enhance our service with regards to historical performance.
Third Party Services
Sharing with third parties
We never re-sell or share your private information with anyone who is not involved in specifically delivering our services and information to you. We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Services.
Third Party Data
Darvas International Pty Ltd may also receive information from affiliates and Data Processors that we use to make our own information better or more useful. This might be aggregate level information, or it might be more specific information, such as about how well an online marketing or email campaign performed.
We hold this data for as long as you have an active account or marketing relationship with us.
How we use it
We use this additional data as part of our legitimate interest to improve the quality and relevance of the service. Certain elements of data might be granted to us via your consent and agreements with third-party Data Processors and are not expressly governed by this policy.
How we store and secure information we collect
Information storage and security
We use data hosting service providers in the United States, Australia and Ireland to host the information we collect, and we use technical measures to secure your data.
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
At any time, you have the right to deactivate or delete your account on www.darvas.com, rendering your Personal Data either frozen (not publicly visible, and unsubscribed from all non-essential messaging) or unidentifiable (either through deletion or one-way encryption) respectively.
You have the right to update what information is associated with your profile on darvas.com, as well as to request access to the data we hold about you.
You have the right to request that erase all Personal Information we hold in association with you, so long as that information is not required for us to fulfil our legal obligations.
You have the right to withdraw any consent you have given us, at any time (for example, with regards to receiving updates or marketing communications from us).
If you have any questions about your information, our use of this information, or your rights when it comes to any of the foregoing, contact us at firstname.lastname@example.org.
In addition, the browser you use may provide you with the ability to control cookies or other types of local data storage. Your mobile device may provide you with choices around how and whether location or other data is collected and shared. Darvas International Pty Ltd does not control these choices, or default settings, which are offered by makers of your browser or mobile device operating system.
Sharing and Disclosure
Darvas International Pty Ltd will never sell or share your personal data for the independent commercial gain of a third party. However, we may share Customer Data in accordance with our agreement with the Customer and the Customer’s instructions, including:
With third-party service providers and agents. We may engage third party companies or individuals to process Customer Data & Personal information in order to deliver our services; for example, for payment processing, secure delivery of our cloud-based software, website hosting, delivery of products or sending of information.
Darvas International Pty Ltd may use aggregated and non-identifying information describing the demographics and behaviours of our customers and community for research or marketing purposes.
Other Types of Disclosure
In exceptional circumstances Darvas International Pty Ltd may share or disclose Customer Data and other information as follows:
To comply with laws
To comply with legal or regulatory requirements and to respond to lawful requests, court orders and legal process.
To enforce our rights, prevent fraud and for safety
To protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.
Darvas International Pty Ltd takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure; and help ensure the appropriate use of User Personal Information. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
International transfers of information we collect
We collect information globally and primarily store that information in the United States and Australia. We transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take steps to protect it.
We may change this policy from time to time, and if we do, we will post any changes on this page. If you continue to use the Services after those changes are in effect, you agree to the revised policy.
If you have any questions about how your data is handled, please contact us using the details below.
Contacting Darvas International Pty Ltd
Please click here to contact us.